5

First time customer. Really happy with service and honest communication. Would recommend

2

Initially, I thought this shop did a good job…I had taken my Audi there to get the brakes fixed. The price was reasonable and the job got done in a timely manner. So, when I was deciding to buy a truck I had them inspect it before I bought it. They said the only major issue was to have the back brake line replaced. That’s when it went downhill…I bought the truck, brought it to them to fix the brake line, they said it would need all new brakes, and there was an issue with the valves, the engine was leaking. On top of that, I was told the airbag light not working would not affect the inspection. However, the airbag light was connected to the horn not working. Another thing they missed. None of this was discussed prior to purchase. When asked why this wasn’t seen prior to me purchasing the truck they said “well, we had the truck longer and another mechanic looked at it” That was not an acceptable response because I was very clear that I wanted to hear about all the issues. Overall, I gave the shop a 2 because to much was missed during their inspection and the truck is now costing me more than it’s worth.

5

As always prompt and professional they treat your car like it was their own. Highly recommended!

5

Very personable and knows what my X5 needs .. Fran .

5

The team is so helpful. Sean always gets back to us. Been going there for years, outstanding service.

5

Great group of technicians who really know their cars. Highly recommended. very honest and very fair in the pricing. Jp

5

Super friendly and responsive. Will be using them for my VW Atlas from now on. Thanks! Chris

5

Great service. Friendly and knowledgeable staff. Highly recommend them.

5

I discovered Automotive Excellence back in 2017. I have a Mini Clubman and didn't want to go to the dealer because there were none close by. I have nothing but good things to say about them. I even recommended a friend who has a Jaguar and was very happy with his experience. They are very knowledgeable when it comes to Mini's and wouldn't go to the dealer now even if they were close by. I now have a 2023 Mini Clubman JCW and they are the only ones that touch my Mini!

5

Huge thanks to Shaun and the team at Automotive Excellence! They recently replaced the timing in my VW GTI and took care of a few other issues that had been bothering me. Shaun was upfront from the start, explained everything in a way that was easy to understand, and kept me informed throughout the entire process. It’s rare to find a shop this honest and thorough. My car is running better than ever, and I’m beyond grateful. I’ll absolutely be a returning customer. Highly recommend!