I'm the classic case of: I wasn't happy with my (BMW) dealership's service center, so after it came off warrantee and needed a repair, I shopped around for the right one - Automotive Excellence was highly recommended and beat multiple competing quotes. For both large and small repairs, I've found their pricing to be competitive and they get the work done right the first time and promptly. The owners are hands on, knowledgeable and friendly, as is the rest of their crew. I love that I'm notified when regular services are coming due (I'm the type that needs them!). I live several towns away with no shortage of European car service shops, but I choose Automotive Excellence. They keep my X3 purring like a kitten.