Branford Auto Repair

Great service, knowledgeable, friendly and trustworthy staff

I am very happy with the customer service there. They are very professional and was able to provide me with a loaner car. I will definitely take my car there should I need future repairs.

Replaced our Volvo S80 rear mufflers and got an oil change. My car feels great!!!

Excellent service

Our 92 Saab 9000-T suddenly started to make “grrrrr” sounding noise each time the transmission (auto) shifts to high gear, which naturally troubled me thinking it may very well be an indication that the car is nearing its end. Thinking (more like hoping) it could be something an off the shelf “cure” could remedy, prompted me to try a couple, which, unfortunately, turned out to be false hopes. Not ready to give up I then googled and sought opinions from friends with Saabs but with similar results. Nada, so I gave up and called Tom at European Specialist. My ultimate “Go-to-guy” option, each time the car confronts me with a problem I could not solve. And as always, TOM and his Euro Specialists never disappoint for the problem turned out to be repairable (although it is a SAAB it is still a 92 with 140K!) so once again our “beloved” Saab is back on the road. In conclusion, Tom’s friendliness and reassuring words (as with Angela) have always made the difference with me and why I have always trusted European Specialist for in my view, trust is a value that is earned (not bought) and Tom has certainly earned it. John must surely be smiling! Oni Sioson East Haven

I have an Audi so nothing is cheap. However, European Specialist was awesome. They kept to the scheduled appointment and were surprisingly fast in completing service. Hourly service rates were a little high for my budget but, still less expensive than dealer prices. Nice clean and comfortable waiting area while you wait. Thanks loads!

Great job as always!!

it was cool

As a woman, I was pleased with the customer service. They did a thorough check up on my Saab. The repairs went well and the car is back on the road and driving smoothly.

Five stars is the limit I could give. If there were 10 stars that would be my grade. I brought a BMW 535 xi in for a pre sale inspection. Tom did an in-depth inspection and identified several areas that needed correction from the dealer. The car had an oil leak, needed brakes, needed an alignment, and had some exterior cosmetic issues. I presented the report to the dealer and asked that they correct them or adjust the sale price. They chose neither. I cancelled the deal and got my refundable deposit.back. The money I spent for this inspection was well worth the price. Now for a quick review of the staff I encountered during my visits. Tom, the manager, is filling the shoes of the deceased owner, John Lear, in a way that would make John very proud. Not only is Tom a really nice guy, he is exceptionally skilled and knowledgeable. And, he's personable. honest and just plain nice to work with. The office staff of Angela and Wayne were very accommodating during my many pre inspection visits. I can only assume the rest of the crew are just as competent and professional as Tom and the office staff. No one will be disappointed doing business with European Specialists.