Branford Auto Repair

Best place around!

Wonderful service. Super helpful and accommodating. Reliable, honest service. Highly recommend.

Very professional and friendly experience. Work done well, nothing left and and done on time.

Not satisfied with service performed on vehicle. Diagnostic test was inaccurate the first time. Parts were replaced but matter wasn't resolved. Vehicle was towed four times, another diagnostic test was performed, service fee and parts were overrated. Called parts store and the parts were over half the amount less than what they were going to charge. Took the vehicle somewhere else and water was found in the motor, the parts that were replaced were inoperable and had to be replaced again!!!

As always great service

Excellent service! Tom is great, prices are very reasonable for foreign cars! You are in and out without problems or delays. Highly recommend!!

After Mondays appointment misshap

UPDATE: I was contacted several hours after posting my review on 11/1. I was informed that the part had been ordered and they apologized for not informing me. One week after that call, my car was repaired and it works well. All and all, around 6 weeks, and little over $600 to have the antenna base replaced.

I almost look forward to my car needed something just so I can see everyone at ES!

I scheduled an appointment to have the antenna base replaced on my MINI. It was not receiving AM or satellite and both those are received using the antenna base. Having come to this conclusion on my own, it would see standard procedure that they would perform their own diagnostics to verify the problem. After 10 days of diagnostics, it was determined I needed a new antenna base. They ordered it, but upon receiving the base it was determined they had ordered the wrong one. Now, already having my car for 2 weeks! They suggested that they put it back together and I pick it up and bring it back for installation when they receive the correct antenna base. That was 3 weeks ago and I have yet to hear back from them!