5

I've had nothing but great experiences with these guys. Most recently I took my Mini Cooper there to be serviced. I was extremely anxious about the whole ordeal because I'd already done my research and knew that I was likely facing a $2500 repair bill due to the specific issue with my car. Sure enough, they diagnosed my Mini and gave me the bad news. However, their Service Writer kept me updated every step of the way, and went the extra mile on a number of occasions giving me info on possible recalls in the future for my car, warranty coverage possibilities, etc. I felt like if I'd taken my Mini anywhere else I definitely would have not gotten the great service I'd had at European Specialists and I know I wouldn't have left with as much information I have now on my cars issues. All their staff were extremely friendly and very patient with me and my gazillion questions.

5

Very savvy staff, they are excellent at what they do. They were very accommodating and accomplished all 5 things on my list of car issues with a good and honest explanation for each issue. If you have a European car this is the place to go.

5

Brought in for a oil change and thought I needed new brakes. I received a call 2 hours later that my car was ready and the brakes still have 50 percent wear left. Thanks for the honesty!!!!!!

4

Got the job done on time and correctly. A little expensive but sometimes you get what you pay for(hopefully)

5

Great staff - professional and always helpful.

5

Excellent service.

5

Excellent customer service. Thanks Bob

5

Tom's breadth of knowledge is amazing, his explanations very thorough, and the options he presents you very thoughtful. He and the staff always take great care of me and my Saab.

5

Service was great and everything was easy and done properly. Will be back, thanks Bob and Tom.

5

The technicians, mechanics, and all of the staff at European Specialists are friendly and knowledgeable. Being that these cars are so expensive to maintain and repair, you want the job done right the first time, and that's exactly the kind of service you can come to expect from the guys over at European Specialists. I have been bringing my car to European Specialists for nearly 8 years now and I have yet to be disappointed. Also, I've never had to bring the car back for the same issue twice. It gets fixed right the first time - always.